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FAQ

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Office Information

BestLife Counseling, Consulting and Training’s offices are located on a working equestrian facility at Horselife Farm, inc. 

 

Horselife provides horses for equine assisted therapy and a highly therapeutic environment. 

Counseling may be provided in an outside environment on a working farm so confidentiality may not be guaranteed. Horselife offers horseback riding lessons throughout the day which means that there are other clients on property. Please contact us if you have any questions or concerns about this. 

 

We will give all clients instructions on parking and waiting areas prior to their first appointment. 

 

Additionally, please be aware of potential allergies with horses, hay, dust, cats, and dogs.

  • Why should I go to counseling?
    There are many reasons to seek counseling at Bestlife Counseling. Our mental health services provide a safe and judgment-free space for you to discuss and process any emotional or psychological difficulties you may be facing. Our therapists are highly trained professionals who utilize evidence-based approaches to help you improve your well-being and enhance your daily life. At Bestlife Counseling, we believe in a client-centered approach, which means that we tailor our services to meet your needs and goals. We offer individual therapy, group therapy, family therapy, and couples therapy to provide a range of options that help you feel comfortable and supported. Our mental health services can help you manage and overcome challenges such as depression, anxiety, stress, grief, trauma, relationship difficulties, and other mental health concerns. Overall, counseling can help you improve your overall quality of life and well-being by developing coping skills, improving relationships, and cultivating increased self-awareness.
  • I'm interested in getting more information, but not ready to schedule an appointment yet. Now what?
    A consultation call is an opportunity to speak directly with your potential therapist to see if you are a good match for counseling together. The relationship between therapist and client is the biggest indicator of change and is extremely important during the therapeutic process. The consultation allows you as the client to see if you feel like the therapist is a good fit for you. We offer free phone consultations for up to 20 minutes.
  • How do I schedule my first appointment?
    We have several options for scheduling. You can call, email, or submit the contact form at the bottom of the page. Prior to your appointment, we will send you the initial paperwork to complete online.
  • What should I expect during my first appointment?
    Your first session with your therapist will be different from future visits. The initial visit is a period for you and your therapist to get to know each other and get an idea of how to proceed. Future visits will be more of the "working" stage of the therapy process. During the first session you and your therapist will spend time reviewing paperwork, getting an idea of what is bringing you to counseling, and, most importantly, getting to know you!
  • How long does counseling take at Bestlife Counseling?
    At Bestlife Counseling, the length of counseling sessions can vary depending on the individual's needs and goals. While some clients may find that a few sessions are sufficient to address their concerns, others may require ongoing sessions for several weeks, months, or even years. Our counselors work collaboratively with each client to determine an effective treatment plan that is tailored to their specific needs. In addition to traditional in-person counseling, we also offer teletherapy sessions, which can provide greater flexibility and convenience for clients with busy schedules or who live in remote areas. Ultimately, the length of counseling at Bestlife Counseling is focused on achieving the best possible outcomes for each of our clients.
  • What is the difference between Performance Coaching and Counseling?
    The main difference is that performance coaching is more directive and is focused specifically on helping to improve performance in sport(s) or performing arts. Just like one has a coach or instructor for their sport or art, performance coaching is for the mental aspects of performance. ​ In counseling, we are working together to improve mental health and overall wellness. "Counselors work with clients on strategies to overcome obstacles and personal challenges that they are facing" (American Counseling Association). Common reasons people seek out counseling include, but are certainly not limited to: addiction (alcohol, substance, and process), life transitions and adjustment struggles, mood (anxiety, depression), communication and interpersonal concerns, self-esteem and self-worth, identity, body image concerns, issues with work or school, trauma. ​ Both roles are client-centered and collaborative. We seek to form trusting and respectful relationships with all clients. We are here to help guide clients to finding unique solutions that fit for them, rather than "telling" people what to do. Both roles ascribe to high ethical and professional standards and operate on the principle of confidentiality.
  • Is my information kept private?
    Texas law protects the privacy of communications between a client and your clinician. Every effort will be made to keep your evaluation and treatment strictly confidential. In most situations we will only release information about your treatment to others if you sign a written authorization form that meets certain legal requirements. However, there are limits to confidentiality. ​ The limits to confidentiality in the state of Texas are: When there is a suspicion of child abuse and/ or abuse or neglect of vulnerable adults. If there is suspicion of serious threat of harm to self or harm to others which would affect the health and safety of either yourself and/or others. With written authorization of the client or, in the case of death or disability the individuals’ representative. If the client waives privilege by bringing charges against the therapist Ordered by the court to disclose information For consultation with other professionals To contact the clients for appointment reminders or information to assist with health care treatments To bill and collect payments from clients To contact the identified emergency contact person if it is determined if the client’s safety is at risk If any of these situations arise, your clinician will make every effort to fully discuss it with you before taking action, and will limit disclosure to what is necessary. ​ Minor clients should understand their parents have the right to access their records and to be informed of their progress in counseling. Any behavior in minors considered detrimental to the safety of the minor or others will be shared with their parent(s) and/or guardian. ​ If participating in a group, confidentiality for all group members is required but it cannot be guaranteed. ​ Counseling may be provided in an outside environment on a working equestrian facility so confidentiality may not be guaranteed
  • Investment
    Consultation session is free of charge for 20 minutes Individual psychotherapy sessions are $150 per session for 50 minutes Family sessions are $170 per session for 90 minutes Couple sessions are $150 per session for 50 minutes and $170 per session for 90 minutes Performance Coaching sessions are $150-$170 per session (optional packages available) Supervision sessions are $80 per hour per supervisee for supervision session (individual or group) – individual supervision consists of 2 supervisees, group consists of 3 or more supervisees. Consultation fees are determined based on request Telephone calls exceeding 15 minutes will be prorated according to the regular session fee The providers accept check, credit/debit card, and Venmo as methods of payment.
  • Insurance Information
    We are in network with United HealthCare, Aetna, and Oscar Health; we are out of network for all other insurance. We are able to create and supply clients with a superbill to submit to your insurance for reimbursement for out-of-network benefits. Please check with your insurance provider to determine your out-of-network benefits for your insurance plan. We can help guide you through this process if you have questions. ​ **We do not accept insurance for Couples Counseling**
  • Good Faith Estimate
    Provider Description & Fee for Service Rebecca Partridge, Ph.D., LMFT-S Psychotherapy intake 90 min $170 Psychotherapy intake 50 minutes $150 Individual Therapy, 50 Minutes $150 Individual Therapy ,90 Minutes $170 Family Therapy, 50 Minutes $150 Family Therapy, 90 Minutes $170 Couples Therapy, 50 Minutes $150 Couples Therapy, 90 Minutes $170 Group Therapy, $65 Caitlyn Worledge, M.S., LPC-S Psychotherapy, Intake 90 minutes $170 Psychotherapy Intake, 60 minutes $150 Individual Therapy, 50 Minutes $150 Individual Therapy, 90 Minutes $170 Performance Coaching, 50 Minutes $150 Performance Coaching 90 Minutes $170 Group Therapy, $65 ​ Amanda Miller, M.S., LPC-Associate Psychotherapy, Intake 90 minutes $120 Psychotherapy Intake, 60 minutes $80 Individual Therapy, 50 Minutes $80 Individual EAP Therapy, 90 Minutes $120 Group Therapy, $65 *(Number of sessions will be determined as we progress) Total Estimate This Good Faith Estimate Explains your therapist’s rate for each service provided. *These fees are accurate for the calendar year of 2024 and are subject to change thereafter. Your therapist will collaborate with you throughout your treatment to determine how many sessions and/or services you may need to receive the greatest benefit based on your diagnosis/ presenting clinical concerns. *Please note that Place of Service (in office vs. telemental health) is not delineated above since the charges are identical BestLife Counseling, Consulting, and Training PLLC Services Practice Information: ​ ADDRESS: 875 Porter Rd, Bartonville, TX 76226 CONTACT PERSON: Rebecca Partridge, Ph.D., LMFT-Supervisor, Rebecca@bestlifecct.com FEDERAL TAX ID: 87-0874700 GROUP NPI#: 1326714593 ​ Disclaimer This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. ​ The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill. ​ If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill. ​ You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available. You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill. There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount. To learn more and get a form to start the process, go to www.cms.gov/nosurprises ​ For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
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